Discussion – 


Discussion – 


Introverts In Procurement: Thriving In A Loud World

Procurement is a critical business function that requires strong interpersonal skills, negotiation abilities, and strategic thinking. However, in a world that values extroversion and group work, introverts can often feel marginalized and misunderstood. Despite this, introverts bring unique strengths to the table, including careful decision-making, active listening, and deep reflection.

In this article, we will explore the challenges and opportunities that introverts face in procurement. We will examine the skills required to succeed in this field and offer practical advice on how introverts can navigate networking, stakeholder engagement, and negotiation while staying true to their natural tendencies.

We believe that by embracing their unique strengths and finding ways to thrive in a loud world, introverts can make valuable contributions to the procurement profession, ultimately driving business success.

Key Takeaways

  • Introverts make valuable contributions to procurement, but must be comfortable with networking, influencing, stakeholder engagement, supplier relationship management, and negotiation.
  • Workplace culture and design should consider the needs of introverts, including the importance of solitude and autonomy.
  • Introverted leaders tend to be more careful and less likely to take outsize risks, but are also more likely to let employees run with their ideas.
  • Negotiation can make introverts uncomfortable, but planning ahead, doing thorough research, and using active listening techniques can help them succeed.

Value in Business

The value of introverts in business is highlighted by the benefits of introverted leadership. Introverted leaders tend to be more cautious and are less likely to take outsize risks, which can be beneficial in procurement, a field that requires attention to detail and risk aversion.

Additionally, introverted leaders are more likely to let employees run with their ideas, which can lead to increased creativity and innovation within a team.

Overcoming stereotypes of introverts in procurement is also crucial. Procurement is often seen as a ‘people skills’ job, requiring networking, influencing, stakeholder engagement, supplier relationship management, and negotiation.

While negotiation can make introverts uncomfortable, they are much better listeners and active listening can make people feel valued and enable both parties to find common ground.

It is important to recognize that workplace culture often celebrates action over contemplation and that introverts are often forced to pass as extroverts in the workplace. By valuing the unique skills and perspectives of introverts in procurement, teams can create a better Yin and Yang between introversion and extroversion, ultimately leading to better outcomes for all.

Skills Required

Core skills necessary for success in procurement include supply market research, analysis, category and contract management. Procurement professionals must also be comfortable with networking, stakeholder engagement, supplier relationship management, and negotiation. Negotiation techniques are particularly important, as they are essential in securing the best possible deals for the organization.

However, negotiation can make introverts uncomfortable. One effective strategy for introverted negotiators is to carry out negotiations by email. While this may be slower, it allows for more considered decision-making. In live negotiations, introverted negotiators can use the power of silence to their advantage, and should plan ahead and research thoroughly to be fully prepared.

Workplace design also plays a crucial role in the success of introverted procurement professionals. In today’s open-plan office culture, which often favors extroverted behavior, introverts can struggle to thrive. Workplace design should take into consideration the needs of introverts, including the need for solitude and privacy.

Collaboration is important, but freedom, autonomy, and privacy also matter. Organizations should strive to create a workplace Yin and Yang between introversion and extroversion, where both personality types are valued and appreciated for their unique contributions to the organization.

Advice for Workplace Issues

Workplace issues can be a source of stress and anxiety for many employees. Procurious HQ offers valuable advice on how to address these issues, including regaining confidence after a negative experience and mentoring those with imposter syndrome.

Overcoming imposter syndrome can be a significant challenge for introverted employees who may struggle to speak up or assert themselves in the workplace. However, by acknowledging their strengths and accomplishments and seeking the support of a mentor, introverts can overcome these feelings of inadequacy and thrive in their roles.

Mentoring introverts is another important aspect of creating a supportive workplace culture. Introverted employees often benefit from one-on-one interactions and may struggle in group settings. By providing personalized guidance and support, mentors can help introverts develop their skills and build their confidence, ultimately contributing to their overall success in the workplace.

With the right guidance and support, introverted employees can overcome workplace challenges and thrive in a world that often favors extroverts.


Thanvir has 20 years of experience with some of the largest energy and financial information providers. Founder and CEO of Phycomex, where he is trusted by commodity traders, financiers, consumers, and refiners to help optimise procurement.


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